Why subscribe?

Welcome to YourCXGuy, the ultimate destination for Customer Experience (CX) enthusiasts! We are a weekly newsletter dedicated to bringing you the latest insights, trends, and strategies in the world of CX.

At YourCXGuy, we understand that customer experience is at the heart of every successful business. In today's competitive landscape, delivering exceptional experiences to your customers is not just a nice-to-have; it's a necessity. Customers have higher expectations than ever before, and meeting those expectations can be the key to differentiating your brand and driving customer loyalty.

Our goal is to empower businesses and professionals like you with the knowledge and tools to create remarkable customer experiences. Through our carefully curated content, we aim to keep you informed about the latest CX techniques, best practices, and emerging technologies. Whether you are a CX manager, a business owner, or simply passionate about the field, YourCXGuy is here to provide you with valuable insights and practical advice.

What can you expect from our weekly newsletter? We cover a wide range of topics, including:

  1. Customer Journey Mapping: Learn how to visualize and analyze your customers' journeys, identify pain points, and optimize their experience at every touchpoint.

  2. Voice of the Customer: Discover effective strategies for collecting, analyzing, and acting upon customer feedback to drive meaningful improvements.

  3. Personalization and Omnichannel Experience: Explore ways to tailor your interactions and communications to each customer's preferences, providing a seamless experience across all channels.

  4. CX Metrics and Measurement: Gain a deeper understanding of the key metrics and methodologies used to track and measure customer experience, enabling you to make data-driven decisions.

  5. Employee Engagement and Training: Recognize the vital role of your employees in delivering exceptional experiences and learn how to engage and empower them to become CX champions.

  6. Emerging CX Technologies: Stay up to date with the latest innovations in CX technology, such as artificial intelligence, chatbots, and personalization tools, and discover how they can enhance your customer interactions.

By subscribing to YourCXGuy, you will receive a weekly dose of informative and engaging content, including articles, case studies, expert interviews, and actionable tips that you can implement right away. Our team of experienced CX professionals and industry thought leaders work tirelessly to ensure that our newsletter provides you with practical insights that can drive real-world results.

Join our growing community of CX enthusiasts and take your customer experience game to the next level. Sign up for YourCXGuy today and embark on a journey towards creating memorable experiences that leave a lasting impression on your customers. Together, let's transform the way businesses connect with their audience and build lasting relationships based on exceptional customer experience.

Subscribe to get full access to the newsletter and website. Never miss an update.

Stay up-to-date

You won’t have to worry about missing anything. Every new edition of the “Customer Support Hub” newsletter goes directly to your inbox.

Join & learn!

Be part of a community of people who are learning new things about customer support.

Thanks for reading Customer Experience Weekly 🎯 YourCXGuy! Subscribe for free to receive new posts and support my work.

Be the best agent, or become the best customer-centric company!

Subscribe to Customer Experience Weekly 🎯 YourCXGuy

Customer Experience, Customer service, Customer Support and Helpdesk Tips


Nishat Shahriyar

I write newsletters & create meaningful blogs. My interest revolves around Tech, Pop Culture, WordPress, Digital Marketing, Creator economy, and Business.